Frequently Asked Questions
Everything you need to know to get started with ChiroUp!
How do I know which plan to choose?
To choose the right plan, consider your clinic's needs and the features each plan offers. Our Essentials plan is great for clinical skills and patient resources, while our EHR plan includes advanced charting, scheduling, and billing tools.
*Note: Our EHR plan is currently only available in the United States.
If you’re unsure, schedule a call with us and we'll help you find the plan that best fits your needs.
Can I trial a plan?
Our Essentials plan offers a 14-day FREE trial so you are able to view the platform before purchasing the plan. If you are wanting to get started with our EHR plan, please schedule a call here.
*Note: Our EHR plan is currently only available in the United States.
Can I see a demo or speak with your team?
Yes! ChiroUp is based in the St. Louis, MO metro area, and is in the Central Time Zone. Find a time to connect with our team in our calendar link here: Schedule a call now. Don’t see a time that works for you? We want to work with you! Contact us for additional availability.
Is ChiroUp available outside of the United States?
Our Essentials plan is available internationally and provides access to evidence-based condition management tools, patient education, and clinical resources.
However, ChiroUp’s EHR plan is currently only offered to clinics based in the United States.
If you're located outside the U.S. and have questions about which plan is right for you, feel free to schedule a call with our team—we’re happy to help!
What does the migration process look like for switching EHRs?
At ChiroUp, we make switching EHRs seamless with our hands-on support and free training throughout the entire migration process. Our team works closely with yours to gather and transfer all necessary data from your current EHR system into ChiroUp.
We ensure the process is smooth, efficient, and stress-free, so you can focus on what matters most—your patients. With our expert guidance and personalized onboarding, you'll have everything you need to hit the ground running with ChiroUp’s EHR plan.
Is ChiroUp HIPAA compliant?
Yes! At ChiroUp, we take patient privacy and data security very seriously, which is why our platform is fully HIPAA compliant. This means that all your patient information is protected by the highest standards of confidentiality and security, ensuring that you can focus on delivering exceptional care with the confidence that your data is safe and secure.
What kind of hardware do I need to use ChiroUp?
ChiroUp is designed to be flexible and accessible across a variety of devices. If your current hardware supports the latest operating system updates and can access the internet, you’re good to go! This includes most desktops, laptops, and tablets. No proprietary hardware required—just log in and go!
How will my subscription be billed?
As a subscription service, your plan is billed monthly on a recurring basis. Our Essentials plan is billed per location, while our EHR plan is billed per provider.
*Sales tax may apply. For more information, visit our terms of use here.
Does ChiroUp offer any marketing add-ons?
Yes! ChiroUp has 2 different marketing add-ons you can choose from after purchasing your plan.
We offer automated social media posting and patient, MD, and attorney newsletters for an additional cost per month.
Does ChiroUp EHR have any integrated services?
Yes! ChiroUp EHR offers seamless integration with three trusted services—Trizetto, Practisync, and NCMIC Pay. These integrations are optional add-ons and come with an additional cost, giving you the flexibility to choose what fits your practice best.
Does ChiroUp offer free education accounts?
Yes, ChiroUp offers free Essentials plan accounts to chiropractic college students pursuing a doctorate of chiropractic degree and full-time faculty at a chiropractic college.
*Valid student/faculty I.D. is required upon sign-up.
Click here to sign up and make sure to select “Student” or “Faculty” during the sign-up process.
Does ChiroUp offer any discounts for recent graduates?
Yes! Recent chiropractic graduates will receive 50% off for their first 2 years with ChiroUp Essentials. Sign up for your free trial now.
Practice SMARTER. Not harder.
A software that fits every clinic’s needs.