Inside ChiroUp’s EHR: A Real-World Case Study from Our Flagship Clinic
When it comes to new software, the most important voices aren’t always the doctors—they’re the staff members who live in the system every day. Scheduling patients, taking notes, billing—it’s not easy to impress the people who know these workflows inside and out.
That’s why we decided to take a leap of faith and ask our flagship clinic what they really thought about ChiroUp’s EHR. Their responses were unfiltered and honest—and what they shared has been nothing short of game-changing. Imagine a system so efficient it led us to remodel the office, tearing out cabinets we no longer needed because paper files had finally become obsolete. After 20 years of “electronic records” that still relied on paper, this was the breakthrough we’d been waiting for. Here’s what the staff had to say.
1. Chiropractic Intake Software: Transform Your New Patient Intake with ChiroUp
Sophia Daniel - Chiropractic Assistant
"As a front desk coordinator, ChiroUp has completely changed the way I do my job. Patients walk into the waiting room and I already have everything I need—without lifting a finger.
In just 5–7 minutes, they’ve completed their photo ID, insurance details, demographics, chief complaint, and even functional disability indexes. They can also sign their consent to treat and financial policies before they ever step through the door, which means no more bottlenecks at my desk.
The best part? All of this information flows seamlessly into the system and ties directly into the doctor’s first note. No extra steps, no third-party tools, and no wasted staff time—just a smoother, smarter process for me and a better experience for our patients."
2. Chiropractic Billing Software: Simplify Insurance Eligibility Checks with ChiroUp
Jen Kaemmerer - Office Manager
“Running insurance eligibility checks used to be one of the most frustrating parts of my day. With ChiroUp’s TriZetto integration, it’s now one of the easiest.
I can verify patient coverage in just a few simple steps—without ever leaving our EHR. No more jumping between systems or sitting on hold with insurance companies. Most responses come back in under 10 minutes, which gives me clarity right away and frees up more time to take care of patients.
Whether I’m checking chiropractic benefits, confirming service types, or making sure billing profiles are accurate, ChiroUp’s billing makes the process fast, seamless, and stress-free. It’s built right into my workflow, and it truly helps me focus on what matters most—our patients."
3. Easy Chiropractic Note Software: A Game-Changer for Chiropractic Documentation
Dr. Ben Brown- Premier Rehab
“Capturing a patient’s story has always been one of the most important parts of an exam, but also one of the hardest to document well. With ChiroUp’s new Voice to Chart feature, that’s no longer a problem.
With just one click, I can record my patient’s history in their own words, and the system automatically creates a clear, accurate Subjective summary right in my SOAP note. It filters out all the small talk and keeps only the clinical details that matter. My patients get to fully share their complaints and limitations, while I stay focused on listening.
The result is more complete notes, less typing, and stronger communication. Best of all, the summary shows up in minutes and integrates seamlessly into my ChiroUp EHR. For me, it’s been a game-changer in both efficiency and documentation quality."
“I can genuinely say that I don't hate doing SOAP notes anymore”
4. Chiropractic Notes: Multiple Providers
“With ChiroUp’s integrated exercise and modality module, I no longer have to relay updates to the doctor manually. Any changes I make to exercises, sets, reps, intensities, or weights are automatically uploaded into the patient’s note, along with the specific modalities applied. This keeps everything accurate, consistent, and visible to the entire care team—even when multiple providers are involved in a single day. Best of all, the system ensures we’re finally getting paid for the work we’ve been doing all along."
5. Chiropractic Billing Software: PractiSync Billing Integration
About 30 clinics are now leveraging PractiSync’s billing integration, paying as little as 5.25% to manage insurance claims professionally; a far more cost-effective approach than hiring an in-house billing specialist. Claims are submitted and reconciled within days, driving lower accounts receivable and 15% higher collections for our clinic.
With ChiroUp’s detailed reporting feature; practices can easily separate billable from non-billable services and carve out categories like self-pay, supplements, or PI claims for even more transparent, more actionable reporting.
The best part? Flexibility. If you don’t want to use the billing service, you can continue with your current dealer, integrate with one of two popular clearinghouses, or keep your own. PractiSync makes it simple to maintain your existing workflow; or upgrade to reduce overhead and increase income with our integrated services.
“I’ve never trusted the calculations from other EHRs regarding patient responsibility. But with ChiroUp, I finally feel confident, its ability to calculate insurance and patient responsibility is a game-changer!”
Your team deserves tools that make their jobs easier, not harder. With ChiroUp, intake is seamless, billing is simple, and notes practically write themselves. Let’s talk about how it can do the same for your clinic.
