2021 ChiroUp Network Dataset

Statistical Reporting of 631,970 Clinical Diagnoses Collected from 2212 Evidence-Based Chiropractic Providers Between July 2019- June 2021

By Timothy J Bertelsman DC, CCSP, DACO & Brandon Steele DC, DACO | July 27, 2021

About the dataset

The following raw statistics were derived from an analysis of the ChiroUp provider network database. Data were derived from 2212 unique providers practicing in 1060 unique clinics. Data from chiropractic students were excluded. Unless otherwise noted, this data represents 24 months between July 1, 2019, and June 30, 2021. Patient satisfaction and clinical outcome metrics were derived from an emailed anonymous follow-up questionnaire sent to all patients 30-days after initiating care.

Network & Reporting Statistics

Number of providers: 2212

Number of condition reports created: 346,413

Number of ChiroUp “stock” diagnoses included in condition reports: 631,970

Average number of diagnoses per condition report/ patient presentation: 1.82

Total number of 30-day outcome surveys sent: 249,851

Total number of 30-day outcome surveys completed: 50,003

Average response/ completion rate for 30-day outcome surveys: 20.01% 

Clinical Outcomes & Patient Satisfaction

Cumulative 30-day average improvement: 80.2391%

Cumulative average patient satisfaction:

• Excellent (%) 92.70%

• Good (%) 6.27%

• Fair (%) 0.72%

• Poor (%) 0.31%

Cumulative average Google review score: 4.89785

Cumulative average Likelihood to Refer score; 9.6665

Cumulative average Net Promoter Score (NPS): 89.7826%

Net Promoter Score (NPS) by Country (>200 responses):

Most Common Diagnoses – Overall

Most Common Diagnoses Per Region

Conditions with the Highest Clinical Outcome at 30-days 

(>200 responses, averaged to nearest whole %)

1. BPPV – 87% improvement

2. Acute cervical torticollis – 85% improvement

3. Acute LBP – 84% improvement

4. Lateral ankle sprain – 84% improvement

5. Hamstring strain – 84% improvement

6. Cervicogenic vertigo – 83% improvement

7. Lumbar sprain/ strain – 83% improvement

8. Ext/ Retraction-biased neck pain – 82% improvement

9. Costovertebral dysfunction – 82% improvement

10. Extension-biased LBP – 82% improvement

11. Medial epicondylopathy 82% improvement

12. Anterior knee pain (PFPS + Tendinopathy) – 82% improvement

Conditions with the Lowest Clinical Outcome at 30-days 

(>200 responses, averaged to nearest whole %)

1. Fibromyalgia – 60% improvement

2. Lumbar stenosis – 68% improvement

3. Cervical stenosis – 70% improvement

4. Degenerative lumbar spondylolisthesis – 72% improvement

5. Scoliosis – 75% improvement

6. Adhesive capsulitis – 75% improvement

7. Cervical spondylosis – 75% improvement

8. Lumbar spondylosis – 75% improvement

9. Hip OA – 75% improvement

10. Migraine headache – 76% improvement