CHIROPRACTIC OUTCOMES ASSESSMENT
Outcome Tracker provides you with valuable feedback regarding patient outcomes and overall satisfaction.
30 days after you prescribe a condition report, your patient is automatically emailed a short, 4-question survey about their experience. Their responses are compiled on your “clinical profile” report. You will be able to compare your outcomes for any given diagnosis with the ChiroUp provider average to determine your strengths and needs. More importantly, the ChiroUp team will be able to identify “star performers” for each diagnosis and (with their permission) share their recipes for success. As a bonus, patients who report “Excellent” outcomes will automatically be given the opportunity to post their comments about your care to an online review site like Google.
Research has shown that surveying customers may reinforce positive opinions and result in greater repeat business with lower “defection” rates. (1)
No one outside of your clinic will be able to see your outcome data without your express permission. If you choose not to participate in this service, simply navigate to the “My Account” icon, located in the green bar at the top of this page, and check the “opt out” box.
1. Dholakia PM, Morwitz VG. How Surveys Influence Customers. Harvard Business Review. May 2002
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